ClenoVaire Professional Cleaning Services LLC (“ClenoVaire”, “we”, “us”) respects your privacy. This policy describes what information we collect when you visit https://clenovaire.pages.dev or engage our cleaning services in the Kansas City metro, how we use it, and the choices available to you.

Information We Collect

We collect information you provide directly to us, including:

Contact details — name, email address, phone number and service address when you request a quote or book a service.
Service information — property type, size, cleaning preferences, pet or allergy notes and access instructions.
Payment information — billing details processed by our payment providers. We do not store full card numbers on our servers.
Communications — records of emails, calls and messages you send us.

We also collect limited technical information automatically, such as your IP address, browser type, device type and pages viewed, to keep the site secure and improve its performance.

How We Use Your Information

To prepare quotes, schedule services and deliver the cleaning you have requested.
To communicate with you about bookings, changes, reminders and quality follow-ups.
To process payments and maintain accurate billing records.
To improve our services, training and website experience.
To comply with legal, tax and insurance obligations.

Access Instructions and Keys

If you provide a key, alarm code or smart-lock access, that information is used solely to perform your scheduled service. Access details are stored securely, shared only with the assigned crew for your visit, and removed from active records when your service relationship ends or on your request.

Sharing Your Information

We do not sell your personal information. We share it only with:

Service providers who support our operations, such as payment processors, scheduling software and email providers, under confidentiality obligations.
Insurance and legal advisers, where required to handle a claim or comply with the law.
Authorities, where we are legally required to disclose information.

Cookies and Analytics

Our website uses essential cookies to function correctly and may use analytics cookies to understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

Data Retention

We retain client records for as long as necessary to provide services and meet legal, tax and insurance requirements, after which they are securely deleted or anonymised.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing communications at any time. To exercise any of these rights, contact us using the details below.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted transmission, restricted internal access and secure storage. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with a revised “last updated” date.

Contact Us

Questions about this policy or your data? Contact us at:

Email: hello@clenovaire.com
Phone: (816) 555-0142
Post: ClenoVaire Professional Cleaning Services LLC, 1201 Walnut Street, Suite 2100, Kansas City, MO 64106

Privacy Policy